Business Administrator - Plumbing & Safety Services

The Business Administrator is accountable for providing high level administrative, customer service and operational support to the Business Area.

This role will focus on providing a high level of administrative advice, professional support and service as well as responsibilities for any allocated specific activities and projects.

The incumbent is a key and active participant of the Plumbing & Safety Services team and provides expertise in relation to key administrative functions, in particular document production, enrolment and customer service support and management and monitoring internal compliance and procedures.

As a Business ADministrator, your key responsibilities include:

• Provide multi-faceted senior administrative support to the Leadership Team and relevant staff of the business area, and ensure the effective and efficient management of administrative processes.
• Undertake Short Course administration, including class pack preparation, room and teacher confirmation and associated activities for completion required to awards and certification
• Prepare a range of regular and adhoc reports, documentation, papers and submissions
• Coordinate meeting support including room booking, preparation, minutes, agendas and document dissemination.
• Support Business Area Manager in Talent Management through effective support of staff Recruitment, On-boarding and Performance Management.

ABOUT YOU

You are a highly motivated individual with well-developed skills qualifications and experience in:
Proven experience in providing high level administrative support in a complex and demanding working environment

• A strong client focus, with demonstrated experience in building client relationships and ability to provide excellent telephone, face-to-face and email advice and support to a diverse range of people
• Confidently conveys ideas and information in a clear and interesting way whilst understanding and meeting the needs of target audiences.
• Significant experience and advanced knowledge of Microsoft Office including MS Excel, MS Word, PowerPoint
• Demonstrated ability to use various software suites and databases
• Experience in providing service excellence to all internal colleagues and external clients
• Proven success in process improvement, utilising creativity and internal networking to see projects through to delivery
• Demonstrated ability to build rapport and effectively engage with a diverse range of stakeholders
• Excellent written, verbal communication and interpersonal skills
• Excellent attention to detail and commitment to accuracy

ABOUT US

Chisholm is one of the largest vocational training providers in the state with a team of over 1,400 dedicated staff supporting 41,000 students who choose to study at Chisholm and training at our modern campuses across Melbourne’s southeast and online. We partner with governments, educational institutes, and businesses worldwide, sharing our expertise in vocational education.

We offer over 400 courses that include nationally accredited pathways from secondary school programs and short courses, through to certificates, diplomas, and degrees.

At Chisholm, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people.

To learn more about Chisholm click here!

WHAT WE OFFER

• An Inclusive work culture- Chisholm is resolutely diverse. We celebrate our people’s unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education.
• Professional Development- continue to grow your career as you nurture your students
• Networking Opportunities with Industry Partners
• State of the art facilities on our campuses
• Free on-site parking as well as locations close to public transport
• Free Employee Assistance Program- get the support you want. Its confidential.

If this is the job for you, please apply now. We look forward to receiving your application!

Important information about your application:

Your application should include:

• a cover letter
• your resume
• contact details of three (3) referees

Please note, appointment to this position is subject to satisfactory completion of Safety Screening requirements including:

• Verified copies of all qualifications and transcripts as listed on resume.
• Current & Valid Working with Children Check (Employee and not Volunteer)
• Verified copy of unrestricted rights to work in Australia
• Verified Police Check (position dependent)

Let us know if you require any adjustments to the recruitment process so we can support you to present your best self by emailing us at pcsops@chisholm.edu.au

Applications for this position close at 9am Thursday 24 April 2025.

Chisholm Institute reserves the right to withdraw an advertised position at any stage.

If you have any questions regarding the position or require further information, please contact Carrie Tufuga, Associate Director at carrie.tufuga@chisholm.edu.au

Find out more about us by visiting us on our Website and social media sites.