Consultant, Complex Recoveries

We’re ready for you! Join the largest general insurance group in Australia and New Zealand as a Consultant, Complex Recoveries 

Your Role 

You’ll collaborate with various stakeholders, including competitor insurance companies and uninsured parties, to identify and negotiate recovery opportunities. Your role involves managing risks, adhering to regulatory requirements, resolving disputes, and supporting broader customer service needs in Short Tail Claims. Additionally, you’ll focus on maximising complex recovery opportunities to ensure commercially beneficial outcomes, balancing cost containment with legal and compliance obligations.

This is a Full Time, 12-month max-term opportunity offers hybrid working conditions that support a mix of home and office. Working Monday to Friday with our offices placed nationally, you will have the choice for your base location. 

Applications close the 15th of April

On Offer

 
Joining IAG you’ll have access to: 

1.    Boosted superannuation with 13% as standard
2.    Up to 50% off personal insurance, including home and motor insurance 
3.    5 myLeave days per year on top of annual leave
4.    Work from home and many more flexibility options with myFlex  
5.    Industry-leading 20 weeks paid parental leave available from the day you start
6.    Compassionate leave including Sorry Business, early pregnancy loss and extended family bereavement
7.    Inclusive leave such as public holiday swap and gender affirmation leave

About You 

 
You’re adaptable to new systems, skilled in negotiation and dispute resolution supported by the following:

•    Demonstrate strong attention to detail and effective time management
•    Highly developed verbal and written communication skills
•    Ability to meet and exceed company guidelines and performance targets
•    Capable of managing inbound and outbound call volumes efficiently
•    Previous experience in insurance is highly desirable but not essential.

About Us 

IAG is the largest general insurance group in Australia and New Zealand. Together our family of brands turns the IAG purpose of making your world a safer place into action by helping, supporting ambitions and making insurance accessible.  

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.