CUSTOMER ENGAGEMENT OFFICER, ASKSACE

SACE Board of South Australia
Job reference: 669262
Location: 5000 - ADELAIDE
Job status: Long Term Contract
Eligibility: Open to Everyone

ABOUT Us

The South Australian Certificate of Education Board (SACE Board) of South Australia’s primary role is the provision of the South Australian Certificate of Education (SACE) to government, non-government and international schools.

Our purpose is to “shape education so that students thrive” which is achieved through working closely with our stakeholders to inspire, innovate and create the best outcomes for students and their communities so that SACE Graduates are capable to construct their own futures to contribute to a sustainable and socially just world.

What you will BRING

The Customer Engagement Officer, askSACE is accountable to the Team Leader, askSACE for providing high-quality customer support service to stakeholders, data entry, processing of business information and contributing to a range of business process improvements that deliver service excellence to support the South Australian Certificate of Education (SACE).

Qualifications

Nil

Special Conditions

• Some out-of-hours work.
• The incumbent works under the SACE Board of South Australia Act 1983.
• An intense time of activity within the SACE Board of South Australia occurs between October and December. For some roles, the incumbent would not normally be able to take planned leave during this period.
• Appointment is subject to a satisfactory Working with Children Check from the Department of Human Services and in accordance with the SACE Board policy.
• Intrastate travel to regional and remote locations / interstate travel may be required.

What we can OFFER you!

• Working in an organisation that is vibrant, innovative and passionate about education.
• A supportive and dynamic team environment that values the work that you do.
• Professional development in accordance with the SACE Board, Learning and Development plan.
• Salary sacrifice benefits.
• Access to our Employee Assistance Program.

Remuneration

ASO3 classification level. Salary range $67,589 - $72,033 per annum plus superannuation.

This is a term vacancy up 2 years

ENQURIES to

Russell Long, Team Leader Operations and Results, (08) 8115 4925, Russell.long@sa.gov.au

APPLYING with Us

If you are passionate about young people and their education, we want to hear from you!

A copy of the role description, Pre-Employment Declaration form and information on how to apply for positions at the SACE Board are available below. All applications must be submitted online via iworkforSA.

Applications close: 16/05/2025 12:00 PM