Customer Service - Mandarin / Cantonese

The Company:
This leader within the travel and tourism industry specialise in providing high quality service to all their customers and exceptional support to all their staff.  Due to recent growth and success they are currently seeking a committed and dedicated candidate to join their team.

The Responsibilities:
Working within the customer service team you will be responsible for assisting both domestic and overseas members.

• Processing reservations
• Processing payments
• Ensuring all documents are completed accurately
• Assisting in the preparation of newsletters
• Attending information sessions
• Assisting members with general enquiries
• Various other duties as requested
  

Skills Required:

• Customer service or call centre experience
• Excellent communication skills both written and verbal
• Fluent in English, Cantonese and Mandarin
• Exceptional telephone manner

The Process:

Don’t miss this opportunity, to apply click the apply now button and submit your resume. If you have any questions regarding this role please call Linda on 03 9553 4*** REF: 1425878