Customer Service Representative (@ PwC)

This is a Call Centre Agent role with PwC based in Sydney, New South Wales, Australia -- PwC -- In an increasingly complex world, PwC Australia works with businesses, Government and the community to help Australia continue to thrive and grow. PwC Australia delivers quality in audit, assurance, consulting and tax services to more than 5,000 clients. We’re part of a network of firms in 158 countries with over 250,000 people. PwC Australia is ranked first on LinkedIn's Top Companies list of where Australians want to work. Role Seniority - Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required. More about the Call Centre Agent role with PwC: As a Call Centre Agent specializing in Know Your Customer (KYC) activities, you will be at the forefront of our customer service operations. Your primary responsibility will be to ensure the accurate identification and verification of clients by collecting and reviewing necessary documentation. This role is crucial in maintaining our compliance with regulatory standards and protecting the integrity of our services. This is a contract position with strong possibility of extension. 🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢 Key Responsibilities👥 Collaborative Issue Resolution👍🏼 Complaints Resolution🛟 Query Handling✔ Customer Requirements Gathering Key Strengths🔍 Attention to detail💭 Critical thinking👍🏼 Flexibility🤓 Learning agility👥 Collaboration Why PwC is partnering with Hatch on this role: Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with PwC not with Hatch.