Dental Receptionist / Front Office Coordinator

About the role

Rochedale Central Dentist is seeking a highly organised and customer-focused Dental Receptionist  / Front Office Coordinator to join our friendly team. 

If you’re passionate about patient care and ready to take on a leadership position, we’d love to hear from you. This role offers the opportunity for growth and development in a supportive environment.

Experienced clinical staff looking to transition into a front office coordinator role are also encouraged to apply!

What We’re Looking For:

We’re seeking an experienced, enthusiastic, and customer-centric Dental Receptionist/Front Office Coordinator to join us on a full-time, part-time, or casual basis with an immediate start

Our Ideal Candidate: 

• Dependable and driven, bringing a positive outlook to the team
• Proficient in dental reception and/or dental assisting
• Approachable and compassionate, with a true commitment to patient care
• Detail-oriented, with excellent organisational and appointment management skills
• Experience with EXACT software is an advantage
• Availability to work flexible hours between 8:30 am and 6:30 pm, Monday to Friday, including some Saturdays
• Exceptional customer service and phone skills
• Ability to build rapport with patients and their families
• Proficient in prioritising tasks and managing multiple responsibilities in a fast-paced environment
• Access to your own transport
• Willingness to work after hours and potentially on weekends
• A minimum of 12 months of experience in a senior dental or management role is preferred. However, we also encourage applicants who are ready to take the next step in their career to apply

What We Offer:

• Competitive remuneration
• Modern practice with advanced technology
• A chance to make a meaningful impact in our practice and community
• Exposure to a variety of treatments including Cosmetic Dentistry, Invisalign and Implants
• Training and career development within a supportive environment
• Onsite free parking

Tasks and Responsibilities:

• Managing front desk operations, ensuring a welcoming and efficient environment      
• Effective management of the appointment book
• Providing chairside assistance when needed
• Instrument reprocessing and sterilisation procedures
• Control stock levels for practice equipment, stationery, and dental supplies
• Preparing treatment rooms
• Using HICAPS, Medicare and private accounts
• Liaising with dentists, patients, and other staff members
• Performing general cleaning tasks
• Equipment maintenance
• Monitoring and restocking inventory levels

This role is perfect for individuals who strive for excellence, radiate positivity, have attention to detail, seek a long-term position, and thrive in a dynamic environment.

If you are interested in joining our wonderful team, please email your resume to *******@rochedalecentraldentist.com.au or click ‘Apply.’ Come be a part of a practice that values growth, kindness, and approachability!

Please note only suitable candidates will be contacted.