Benefits:Newly created roleGlobal Healthcare leaderDrive Customer Experience initiativesDigital & Salesforce subject matter expertPartner with local & global Commercial teamsDrive omni-channel capabilities, strategies & engagementWell reputed company cultureParking on-siteAttractive package on offer
The Company:Established over 70 years ago, this global business' name is synonymous with innovation and quality. They are driven to positively impact health and are motivated to develop the latest advances across multiple portfolios.
Due to an impressive growth trajectory and heavy investment in the organisations’ tech capabilities, an exciting & new role has been created within the Australian business.
The Role:Reporting to the Divisional lead, you will be instrumental in driving the organisations technology & Digital journey forward. Overall you will be instrumental in improving the CX function of the business (along side your team members). As the Salesforce subject matter expert, you will partner tightly with the Marketing & Sales teams across the different business units and act as the internal consultant, enhancing & accelerating the organisations’ Digital & Omni-channel journey.
Key responsibilities include:Partnering with Marketing teams, integrating efficacious Digital strategies into their overall brand plansSupport & train Sales teams to use CRM effectivelyCoach Commercial teams on system capabilitiesDevise ‘best practise’ processesDevise, deploy & manage impactful Digital & Omni-channel campaignsAct as conduit between local Commercial & Global Technical teamsManage Digital projects end to endConduct ROI & post campaign analysis
Your skills & background3 years Digital Marketing experienceRelevant tertiary qualificationsHealthcare experience ess.Displayed Salesforce front end user expertiseProven ability to develop impactful Digital campaignsSuperior project management capabilitiesPassion & aptitude for improving customer experiencesSuperior stakeholder engagement capabilitiesPassion for improving processes & efficienciesSolid analytics capabilitiesCan-do attitudeStrong influencing & communication skills
How to ApplyClick apply or contact Marion Ludeking - Divisional Manager on mludeking@hpgconnect.com
About Healthcare Professionals Group
Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care.Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific;Commercial Recruitment - Marketing, Sales, Analytics, Clinical Support & Education, Government and External Affairs;Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse;Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing.
For more job opportunities, visit www.hpgconnect.com
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