Facilities Coordinator

Facilities Coordinator – Sydney, NSW
Location: Sydney, NSW
Company: BGIS
Employment Type: Full-Time, Permanent

About BGIS

BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across various industries. We pride ourselves on maintaining high standards of safety, efficiency, and operational excellence.

Purpose of the Role

BGIS is seeking an experienced Facilities Coordinator to manage the delivery of facilities services across a portfolio of sites, ensuring contractual KPIs are met, financial targets are achieved, and exceptional client satisfaction is maintained. Reporting directly to the Account Manager , you will work collaboratively with both client and BGIS teams to drive operational excellence, compliance, and continuous improvement across day-to-day maintenance and service delivery.

The ideal candidate will be organised, customer-focused, and solutions-oriented, with excellent communication skills and the ability to thrive in a dynamic service-driven environment.

Key Responsibilities

Support the day-to-day operations and maintenance across a portfolio of sites, liaising with clients, vendors, and the BGIS Operations Centre

Manage, allocate, and monitor work orders daily via the CMMS and ensure service requests are actioned within KPI timeframes

Review, verify, and approve payment claims and resolve non-conformance issues as required

Facilitate reactive maintenance and minor works, ensuring adherence to scope and resource allocation

Foster positive client relationships through exceptional service delivery and proactive communication

Maintain compliance with BGIS systems including QMS, OH&S, and EMS requirements

Support sustainability initiatives and risk management activities, including hazard reporting and corrective action tracking

Participate in client meetings, prepare agendas and minutes, and maintain accurate records of communications and actions

Education, Experience & Skills

Essential:

Minimum 3 years' experience in Facilities Management or a related field

Proven experience working within integrated services, maintenance, or property management environments

Strong organisational, prioritisation, and time management skills

Knowledge of QA, OH&S, and environmental systems

Proficiency with Microsoft Office Suite (Word, Excel, Outlook)

Experience using a Computerised Maintenance Management System (CMMS)

Desirable:

Experience coordinating services across a portfolio of sites

Qualification in Building/Facilities Management, Project Management, or related discipline (TAFE, Tertiary, Property Council)

Workplace Flexibility

To support your growth, this position will initially be based on-site at our Sydney Head Office with a hybrid working arrangement available after an initial integration period.

Why Join BGIS?

Key Benefits Include:
✔ Diverse Facilities Management Experience
✔ Comprehensive Training Programs
✔ Supportive Team Environment
✔ Reward & Recognition
✔ Engagement Opportunities (CSR, community, social events)
✔ Diversity & Inclusion (Work180’s Most Improved Company for Gender Diversity – 2024)
✔ Community Engagement (2 paid volunteer days per year)
✔ Industry Recognition (9 prestigious industry awards – 2023)
✔ Ranked 3rd – 2024 AFR BOSS Best Places to Work

BGIS is a global leader in facility management, energy and sustainability, project delivery, asset management, and technical services. We employ over 12,000 people worldwide and manage over 50,000 diverse facilities, including critical environments such as data centres. Our clients span sectors including Healthcare, Government, Higher Education, and Utilities.

How to Apply

If you are a proactive, skilled, and engaging Facilities Coordinator looking to join a forward-thinking company, we would love to hear from you!

BGIS is an equal opportunity employer and encourages applications from all backgrounds.

Eligibility

To be successful in the role, applicants must have full working rights in Australia.

Apply Now

Be part of a workplace that values diversity, safety, sustainability, and continuous innovation.

Explore more opportunities at https://apac.bgis.com