Information Integrity Officer

You will assess and analyze data from multiple sources to ensure the integrity of the demographic data of Queensland Health patient records to support patient safety.

What you'll do 
•    Process reports daily to assist with assessing the accuracy and integrity of patient demographic data.
•    Use Queensland Master Patient Index software for patient matching purposes to ensure accuracy and integrity of state-wide information.
•    Manage, resolve, and respond to queries from Hospital Health Services (HHSs) regarding patient demographic and patient matching matters via ServiceNow, email and phone.
•    Adhere to the highest levels of personal integrity and ethical behavior while dealing with confidential patient information.
•    Build and maintain relationships with the unit and organization through people skills including a demonstrated ability to liaise and communicate effectively with all staff.

About you 
To be successful in this role, you will have:
•    Ability to acquire knowledge of information management policies, standards and practice and their contribution to health service delivery.
•    Ability to acquire knowledge and skills in the maintenance of patient demographic data including tools and techniques to assist with analyzing the integrity of data in a healthcare environment.
•    Demonstrated communication (verbal and written) and people skills, with the proven ability to work in a team environment and maintain effective relationships.
•    Demonstrated ability to plan duties/tasks, both individually and as a member of a work group, to achieve outcomes in required times.

Why work with us? 
Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes

Competitive salaries
•    12.75% superannuation 
•    17.5% leave loading
Employee wellbeing
•    38 hour full time work week
•    Access to 24/7 confidential employee support providers and counsellors including for immediate family members
•    Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
Professional development
•    Career progression with more than 300 diverse career pathways and career support to take you further! 
•    Access to a variety of programs and initiatives to support training and career growth. 
•    Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion 
At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds. 

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. 

Ready to apply?
For further information on how to apply please review the attached Role Description. 

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time.