Infrastructure Engineer

Watts Water Technologies, Inc., through its family of companies, is a global manufacturer headquartered in the USA that provides one of the broadest plumbing, heating, and water quality product lines in the world. 

AVG (Australian Valve Group), a WATTS Brand, has been designing heating control valves in Australia since 1995. AVG has achieved strong growth with innovative, patented products like the Quickie Kit, TRI-SET Valves, and MAXI Stop.

Enware, a WATTS Brand, has supplied plumbing products and safety solutions across sectors like Healthcare and Aged Care since 1937. Leveraging local engineering and global manufacturing, they enhance water infrastructure, safety, and accessibility. Integrated into the Watts family in 2023, Enware’s capabilities are boosted by 150 years of plumbing expertise. For more information, visit enware.com.au. 

Reporting to the IT Manager ANZ, you would have the responsibility to provide advanced technical support, troubleshooting and resolving completed IT issues that go beyond the capabilities of Level 1 support. 

Some of the key responsibilities include:

• Diagnose and resolve hardware, software, and network problems.
• Perform in-depth analysis of system logs and performance metrics to identify and resolve issues.
• Administer and maintain servers, including Windows and Linux environments.
• Manage and configure network devices such as routers, switches, and firewalls.
• Assist in the design and implementation of IT infrastructure projects.
• Support system upgrades, migrations, and deployments.
• Monitor and ensure compliance with IT security policies and procedures.
• Implement and manage security measures to protect data and infrastructure.
• Respond to security incidents and breaches, performing necessary investigations and remediation.

To be successful in this role, you need to be able to demonstrate the following experience: 

• Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent work experience.
• Minimum of 3-5 years of experience in IT roles, with a strong background in L1/L2/L3 support.
• Relevant certifications such as CompTIA Network+, CompTIA Security+, Microsoft Certified: Azure Administrator, Cisco CCNA/CCNP, or similar certifications are preferred.
• Proficiency in Windows Server, Linux/Unix systems, and virtualization technologies (e.g., VMware, Hyper-V).
• Knowledge in Cloud and Cloud management (e.g., AWS, Azure, Google, Terraform, Ansible)
• Knowledge of networking concepts and protocols (e.g., TCP/IP, DNS, DHCP, VPN).
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal abilities.

• Competitive Base Salary with an annual incentive plan. 
• Opportunities to participate in tailored learning and development
• Hybrid Work, 1 day from home (pending approval)
• Onsite parking with ample street parking
• Employee Assistance Program
• Birthday Leave
• Company Paid Flu Vaccinations
• More benefits in the pipeline (join us, and you’ll find out!)

Click ‘Apply Now’ to send us your CV. 

Only shortlisted applicants will be contacted.