NDIS Support Coordinator

• Are you an experienced Support Coordinator?
• Are you an organised individual with excellent communication skills?
• Are you looking to assist customers to live independently in their home, keeping them safe and connected to their community?

About us:

Just Better Care is a leading provider of in home lifestyle and social support services in Australia for the ageing or people living with a disability. For over 15 years, we have been supporting older people, and people living with disability, to live independently in their own homes and stay connected to their local community.

The role:

We are currently looking for an experienced NDIS Support Coordinator who is passionate about the role.

The position is Part-Time (20 hours) and will be based in the Wollongong area though will require the person to travel to other locations within the region.

Requirements:

• Relevant tertiary qualification and/or experience in disability or community services
• 2-3 years experience in a Support Coordination role
• Have a good understanding of a range of disabilities
• Ability to navigate the NDIS framework
• Ability to remain calm during challenging conversations
• Excellent time management skills
• Ability to build rapport with clients and their support network
• Can deliver high quality service
• Genuine desire to provide the best quality care for our clients
• Current Australian Driver’s license 

Responsibilities:

• Match participants with community based and/or mainstream programs to fulfil their individual needs
• Provide continuous support and assistance across the duration of each plan
• Assist participants to strengthen their ability to manage their own plan and in turn, enable greater independence across all domains of their life
• Research, coordinate and manage a range of supports to suit individual needs
• Coordinate access to support items in an NDIS Participant’s Plan in line with the preferences of the participant to achieve the outcomes identified in the plan
• Support participants to strengthen their ability to connect with informal, mainstream and funded supports, and to increase capacity to maintain support relationships, and resolve service delivery issues within their local communities
• Support individuals to build their capacity and networks with the aim of greater choice, control and independence in managing their personal lifestyle choices
• Ensure that service provision is informed by the participants’ individual needs and is in line with current participant protocols or individual service plans, from JBC or other services engaged through Supports Coordination

What we offer:

• Professional development opportunities 
• Continuous training via access to our online learning program, as well as in-person workshops
• Access to our free Employee Assistance Program
• Friendly and supportive team structure
• Flexible work environment
• Frequent social events to encourage team bonding

Further information about the role, including the Selection Criteria, is outlined in the Support Coordinator Position Description.

To request a copy of the Position Description, please contact Amy Gaetani on 02 4298 4*** or email ***********@justbettercare.com