Operations Administrator

About Us

At Auto Extras, our mission is clear: "Innovating transport to fulfill life’s missions."
Specialising in mobility and disability vehicle modifications, our team works closely with individuals to understand their unique needs and goals, applying our expertise to deliver vehicle modifications to empower our clients to live life to the fullest.

We also maintain a fleet of 50 wheelchair-accessible vehicles available for both long-term lease and short-term hire.

About The Role

Auto Extras Group is seeking a permanent full-time Operations Administrator to support its growing business.

The Operations Administrator is responsible for the effective delivery of vehicle modification services and vehicle hires by ensuring effective inventory management, workshop schedule coordination, and providing sales administration support.

About the Person - Qualifications, Skills, and Experience

• 2 years’ experience working within a car dealership or mechanic (desired).
• Experience in fleet management, scheduling and maintaining calendars.
• Excellent stock control and inventory management skills.
• A strong ability in time management
• Strong communication skills – both face-to-face, over the phone and written.
• Passion for customer service.
• Confidence to complete cold-calls and to ask for customer feedback.
• Strong knowledge of Microsoft Office 365 (i.e., excel, word) applications.
• Experience in HirePos, HubSpot, Xero, and Mechanic Desk (desired, but not required).
• Ability to complete manual handling work/s.

Role Responsibilities

• Take Charge of Inventory – Active management of the parts inventory both physically and digitally. The role is responsible for the ordering, tracking, and organising of stock — to make sure the workshop and sales teams have what they need, when they need it.
• Be the Link Between Sales and Workshop - Coordinate maintenance, repairs, and installations, ensuring every job is scheduled, tracked, clients updated, and works are delivered on time to meet our clients’ expectations.
• Support The Sales Process - Prepare detailed scopes and quotes for vehicle modifications, accurately enter all information into Mechanic Desk, HirePos, Xero, and HubSpot, and follow up with customers to help drive sales success.
• Lead Our Hire Fleet Operations - Oversee the hire vehicle fleet and assist with job paperwork, repair summaries, insurance jobs, and invoicing for workshop and contractor work.
• Champion Efficiency and Compliance - Help us work smarter by suggesting process improvements while keeping everything aligned with company policies and industry standards.

Benefits – What We Can Offer You

• Competitive remuneration package
• Comprehensive Training – In-person onboarding to set you up for success
• Based onsite with flexible work hours available.
• A supportive and collaborative team environment
• Brisbane Based Applicants - Work close to home
• Career progression as the Company Grows
• Onsite parking

If you believe you have the skills and experience to match our criteria and you would like to be a part of a progressive team, we encourage you to apply!

Job Type: Full-time

Pay: $65,000.00 – $80,000.00 per year

Schedule:

• Monday to Friday

Work Location: In person

Application Deadline: 31/05/2025