Operations Analyst

Do you love to drive performance improvement initiatives in an organisation? Do you enjoy finding unique solutions to difficult problems? We are currently searching for an Operations Analyst to join our Water and Sewer directorate and if you have what it takes then this is your opportunity to rewrite the future with us! 

• Great opportunity to join an ever growing Water and Sewer team
• Work/ Life Balance - 9 day fortnight with flexible/ hybrid working arrangements available
• Permanent full time position

About the role

The role of Operations Analyst is responsible for providing business improvement, data analysis and reporting services; to assist in maintaining and improving the level of service provided. 

This role will see you use your strong communication skills to develop and maintain professional networks across the business while assisting the Team Leader and Section Manager to develop, deliver and maintain a range of performance improvement initiatives to support business processes and system functionality. 

This position is required to provide quality customer service and create value for the community.

To be successful in this role, you will have:

• Diploma level qualification in Business Analytics, Business/ Commerce or Project Management or related field OR demonstrated solid contemporary experience combined with ongoing professional development.
• Experience in the application of project management principles, and project development. 
• Experience in implementing change within a medium to large organisation. 
• Experience in maintaining effective working relationships with key stakeholders.
• The ability to analyse, isolate and interpret business needs and develop appropriate process and workflows. 
• Experience in water and sewerage operations, procedures and business administrative functions. 
• The ability to work independently whilst managing day to day issues associated with assigned projects and operational response needs. 

To view our position description which provides more information for you to learn more about this role, please click the 'Apply' button.

Other important information

• The commencing salary for this position is up to $74.7k per year. Central Coast Council also provides progression opportunities for employees to progress up to the maximum salary of $86.5k on completion of assessment of skills and performance 11.5% superannuation 
• We have a permanent full-time role available.
• This role will be able to access a 9 day fortnight.
• We are able to offer hybrid and flexible working conditions for this role - 2 days from home and 3 days onsite.
• This role is located at the Nexus Business Hub, North Wyong. 

Council may create an eligibility list from this recruitment process and may utilise this eligibility list to fill other permanent or temporary vacancies.

Extra benefits

At Central Coast Council we provide team members with a range of extras that help them balance their life when they need it. Fitness Passports give access to a range of gyms. Wellbeing leave can be accessed twice a year to tick off something that means something to you - volunteering, health check-ups. And an Employee Assistance Program that offers a range of wellbeing initiatives to help you and your immediate family.

Other extras include:

• Long service leave after 5 years of continuous service
• Free flu vaccination program
• Time provided for you to do annual skin cancer screening, Breast screen and blood donations
• Access to professional development with career development and learning programs through various platforms
• We reward and recognise our staff with our Cheers program
• Novated leasing partnerships. 

Central Coast Council is committed to the goals of equal opportunity employment. We aim to provide a work environment for our employees that fosters equity, diversity and respect.

Council is committed to providing safe environments that protect the physical, emotional, cultural and social wellbeing of children on the Central Coast.