Monash Health
Patient Services Assistant - Thomas Street - Dandenong
Dandenong, 3175, Melbourne, Victoria
Part time
Posted 12/04/2025
Closes 26/04/2025
Monash Health is a great place to work
Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.
To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.
Embark on a rewarding career and be part of a team where your dedication makes a difference in people’s lives.
About the Role:
Join our team as a Patient Services Assistant on a Part time ongoing basis. This position will be based at 122 Thomas street, Dandenong: Dialysis Centre. Your responsibilities would include, but are not limited to:
- Ward and department cleaning
- Patient transfers
- Bed making
- Use of lifting equipment, bed mover and wheelchairs
- Assisting nursing staff as requested
- Transfer and cleaning of ward equipment
- Ward errands
We are recruiting for three positons:
Position 1 - 20 hours per fortnight.
Weeks 1 & 3: Tuesday & Thursday – 10:00am to 2:00pm
Weeks 2 & 4: Tuesday, Thursday & Saturday -10:00am to 2:00pm
Position 2 - 28 hours per fortnight.
Weeks 1 & 3: Monday, Wednesday, Friday & Saturday – 10:00am to 2:00pm
Weeks 2 & 4: Monday, Wednesday & Friday - 10:00am to 2:00pm
Position 3 - 48 hours per fortnight.
Weeks 1, 2, 3 & 4: Monday, Wednesday & Friday – 4:00pm to 00:30am.
About Us
Support Services is responsible for non-clinical services that includes food services, patient support, porters, cleaning, linen, pest control, central production kitchen, waste management, car parking, hygiene services and some retail services.
About You
To ensure your success in this role you will bring the following demonstrated skills, experience and knowledge:
- Certificate III Health Services Assistant (Essential)
- Previous experience as a Patient Services Assistant (Desirable)
- Excellent verbal and written communication skills
- A commitment to delivering excellent customer service
- Takes pride in your work with great attention to detail
- Has great time management skills and ability to prioritise tasks
- Excellent understanding of patient identification procedures
- Ability to comprehend and follow written instructions and procedures
- Able to undertake physical work including lifting, carrying and manual handling
- Excellent understanding of cleaning methodologies and infection control procedures
- A strong commitment to working effectively as part of a team
- Basic to intermediate computer/digital skills for our digital learning system
In Return,
- Uniform and Laundry Allowance
- Supportive working environment
- Providing an important service to our patients
For a confidential discussion and to explore the opportunity further, please call Paul Lambropoulos on 0414 1263 059.
Position Description can be found here.
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’
Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close: 25 April 2025