Practice Manager - Wills St Eyecare

Join Wills Street Eyecare, an established and successful independent optometry practice providing comprehensive eye care and quality eye wear products to patients in the Bendigo region.

This is a unique opportunity to be a Practice Manager in a practice that has both a health and a retail focus. In this role you will utilise your leadership, organisational and interpersonal skills to ensure our team continue to provide a top-class service that delights our practice clients.

We are a team of 4 optometrists and 5 optical assistants, who provide both reception services and eyewear selection, ordering and fitting to patients.

As the Practice Manager you will:

• Oversee daily operations of the Practice by leading, coaching and supporting the optical assistants to foster a positive and productive environment that provides exceptional customer service
• Support the practice principals with all aspects of practice operation
• Assist the optical assistants in their roles as needed
• Support the practice optometrists to enable patient centred care
• Manage relationships with external organisations and suppliers
• Manage controllable expenses and track accounts payable/receivable
• Ensure compliance with employment and building regulations

Compensation and Benefits:

• $80,000 + Super

• Allowance for professional growth and development

For this role you will have:

• A desire to work in a small business environment that is professional and caring
• A cheerful and consistent level of dedication that matches our values and goals
• Management and leadership experience with a proven record of leading a team
• A proactive approach to problem-solving and self-directed learning, with the ability to independently identify opportunities for practice improvement and stay updated on optical industry advancements.
• Strong written and spoken communication skills
• Exceptional organisational skills with multi-tasking and problem solving ability
• A willingness to learn the essentials of optical dispensing (if no prior experience)

In return, you will enjoy a rewarding career with a local small business where we are passionate about providing the highest level of personal care to every patient.