Program Manager – Townsville

About Act for Kids

Act for Kids is a prominent provider of prevention, professional therapy and support services for children who have suffered abuse and support for families at risk. With over 25 centres nationally, we have supported thousands of children and their families for more than 30 years. Through prevention, treatment, research, education, and advocacy, we are committed to helping keep kids safe, heal from trauma and lead happy lives.

Why Join Act for Kids?

The Act for Kids team is a community of shared values. We are a team that is Professional, Ethical, Caring, Courageous, and Collaborative.

• Inclusive Employer 2023-2024 named by Diversity Council Australia.
• Employer of Choice awarded in 2019, categories including Health/Wellbeing; Leadership; + Work-Life Balance.
• Fitness Passport including discounted fitness memberships to a range of facilities for you and your family.
• Above-award leave provisions including additional parental, study, wellbeing, exam, and pet leave.
• Professional Development via our annual development fund as well as ongoing structured support.
• Employee Assistance Program including 24/7 counselling support, and health and wellbeing portals.
• Salary packaging increasing your take home pay with up to $15,900 per year tax free + an additional $2,650 for meal and entertainment.

About the Position

The Individual Support Services (ISS) program works in partnership with Child Safety to provide holistic trauma-informed support to children in the child protection system.

We are looking to welcome a Program Manager to provide leadership and practice support to a multi-disciplinary team, proactively tender for new packages and build strong stakeholder relationships.

• Full time permanent opportunity.
• Level 8 under the SCHCADS Award. Salary range is 124,844 - $129,764 + Super.
• Enjoy easy commutes, access, and parking alongside the beautiful beaches & landscape of Strand and Castle Hill.

Key Responsibilities:

• Provide leadership, professional support and quality management of the Individual Support Services program.
• Line management responsibilities of ISS team members that may include Team Leaders, Allied Health Practitioners and other specialist roles.
• Build relationships with key partners to ensure the achievement of outcomes for individual children and the program.
• Implement and monitor the use of a shared practice framework that includes assessment and evidence - informed interventions.

You can read our full position description here under the relevant vacancy.

About You

• A tertiary degree in a relevant discipline (allied health, social work, human services).
• At least five (5) years’ experience leading a multidisciplinary team in a similar program and environment.
• Highly developed knowledge of child protection issues and the child protection sector in Queensland.
• Experience and capacity to foster and maintain good working relationships with key stakeholders, partners and the community.

Other Requirements

• Eligibility for a Working with Children Check or professional exemption.
• Current driver’s licence.
• Legally able work in Australia (proof of eligibility will be requested).

About Applying

• Job applications will be reviewed as soon as submitted. Please click on ‘Apply Now’ to submit an application.
• Please submit your resume and cover letter addressing the key responsibilities of the role. 
• We welcome you to share any support or adjustments you need to enable you to participate equitably in our recruitment process. If you have questions or concerns, please speak with the contact person before or during your application. Your information will remain confidential.

For more information or questions about the role, please contact Tamara Stafford on 0400 794 *** or ***************@actforkids.com.au.

Closing Date: 28 April 2025