Property Manager

To manage residential or commercial rental properties on behalf of property owners, ensuring smooth tenancy processes, property maintenance, compliance with legislation, and effective communication between landlords and tenants. Key Responsibilities: 1. Tenancy Management • Advertise and show rental properties. • Screen and select prospective tenants. • Prepare and lodge lease agreements and tenancy documentation. • Conduct entry, routine, and exit inspections. • Handle lease renewals, rent reviews, and termination processes. 2. Communication & Relationship Management • Maintain regular communication with landlords regarding their investment properties. • Act as the liaison between tenants and landlords. • Handle tenant complaints and maintenance requests promptly. 3. Financial Administration • Collect and manage rental payments and bond lodgments. • Monitor arrears and initiate necessary action. • Process invoices for property expenses and generate monthly owner statements. • Manage trust account transactions (if licensed). 4. Compliance & Legal • Ensure compliance with the Residential Tenancies and Rooming Accommodation Act 2008. • Lodge and manage claims with the Residential Tenancies Authority (RTA). • Attend tribunal hearings (QCAT) if required. • Ensure smoke alarm, pool fence, and safety regulations are met. 5. Property Maintenance • Organise and oversee repairs and maintenance. • Conduct regular inspections and report to landlords. • Source and liaise with contractors and tradespeople. 6. Reporting & Administration • Maintain accurate property management software records. • Prepare condition reports and inspection summaries. • Provide market rent appraisals and vacancy reports to landlords. Required Qualifications and Skills: • Valid QLD Real Estate Licence or Certificate of Registration. • Knowledge of relevant legislation (RTRA Act, Privacy Act, Fair Trading Act). • Strong interpersonal and negotiation skills. • High-level organisation and time management skills. • Proficiency in property management software (e.g., PropertyMe, Console Cloud). Attention to detail and a proactive mindset.