Rostering, Scheduling Team Lead

Rostering, Scheduling Team Lead

Auscare staffing Agency

Perth, WA

Administrative Assistants (Administration and Office Support)

Full time

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IMMEDIATE START

Are you ready to take charge of a business unit where you can show what you are really capable of—and jump your career to the next level?

An exciting opportunity currently exists for a highly energetic, vibrant and methodical rostering/Rostering Team Leader

The rostering/scheduling team leader will be responsible for service team scheduling and job management to ensure smooth workflow and successful business outcomes. This is a fast-paced role that requires someone who thrives under pressure and can remain calm and composed in challenging situations.

At Auscare, we believe in a vibrant working culture and would like to engage like-minded people. The successful candidate can enjoy an attractive remuneration commensurate with experience and excellent staff social events.

Key Responsibilities:

Rostering Support

Previous experience in rostering/scheduling (ideally in disability, aged care, or community services)

Lead the rostering team in ensuring efficient staff rosters to meet client needs.

Monitor staff availability, leave, and compliance with service agreements

Use scheduling software to maintain accurate and up-to-date records-—Nightingale or Entire HR

Supervise rostering team to achieve KPIs

Identify and coordinate all resources—including labour—required to perform work efficiently and cost-effectively

Customer service

Communicate effectively with clients, staff, and external stakeholders

first point of contact for new staffing, community and disability client inquiries

Handle all the formal complaints and incidents from the staffing division in coordination with HR

Office Operation

Oversee office supply inventory and procurement.

Ensure all business systems are operational and liaise with the support providers as required.

overlook daily office operations to ensure smooth business functions.

Employee Engagement

Monitoring and directing fair and equitable scheduling of staff in accordance with the SCHADS Award, Individual Flexibility Agreements, budgets, WHS and client requirements

Maintain compliance, records, and policies in coordination with HR and finance.

Track workforce unitization, overtime, and attendance trends.

Communications

Strong leadership and communication skills, with the ability to work collaboratively with trainers, staff, and external stakeholders.

Troubleshooting day-to-day problems innovatively and ensuring solutions are devised completely and effectively.

Qualification

Demonstrated experience in rostering and management of an office in a lead role.

strong organizational and multitasking capabilities.

Exceptional communication and interpersonal skills

Proficiency in Microsoft Office Suite.

Education and Experience:

A bachelor's degree in business administration, management, or a related field is preferred.

A minimum of 3 years of experience in a similar role, preferably within an organization offering diverse services.

The successful candidate will enjoy a competitive remuneration package and autonomy to shape and take ownership of this role. This presents an excellent opportunity for an individual seeking involvement across all facets of business and a chance to gain insights into various backend processes that establish governance structure.

Posted: 27-04-2025

Salary: Attractive package will be offered to right candidate