Service Coordinator

We are currently seeking a Client Service Coordinator to join our team in Perth.

This is a full-time, permanent role, working 38 hours per week between 7am and 7pm, Monday to Friday.

What’s important to know:

A valid driver’s licence is required – deliveries are part of the role
Operations, transport or logistics experience is preferred
Permanent, full-time position – 38 hours per week

About your new role
In this role, you will be:

Build strong relationships with clients, coordinate jobs with site managers, and ensure all client requirements are met and delivered on time
Monitor the status of jobs in progress and ensure they are completed within the agreed timeframes
Juggle priorities, split jobs, and/or reassign team members as needed to meet deadlines
Prioritise effective business partnering with internal and external stakeholders
Support team members to help meet departmental goals, including leading team meetings and providing training

Who you are

What we want to see from you is:

Organised – you like to keep things neat, tidy and accurate
Good at prioritising – you know what needs to be done first and why
Growth mindset – you learn from mistakes and strive to improve
Tech savvy – you’re quick to pick up new systems and tools (bonus points for Microsoft Office and Adobe Acrobat skills)
Customer-focused – you solve problems with the client’s needs in mind
Detail-oriented – your thoroughness helps avoid errors
Clear communicator – you keep everyone in the loop, verbally and in writing

What we offer

You’ll be joining a company dedicated to a culture that is fun, friendly, supportive, and respectful. On top of that, here are some of our benefits:

Salary sacrifice for superannuation contributions
Purchase additional leave (after 12 months)
Discount on Ford vehicles
Employee Assistance Program for you and your immediate family
Employee Referral Program
Study Assistance Program
Social events like lunches, pub nights, and fitness challenges
Access to hundreds of discounted retailers

If you are passionate about the delivery of excellent service, have a positive attitude and strong work ethic and would like to be part of our team, apply now!

About your new company

TIMG is a fantastic company to work for from an HR perspective. We are all about innovation, delivering smart and secure information management solutions to Australia’s best and brightest companies. To do that, we have an incredible leadership team that genuinely puts employees first.

We’re also part of the Freightways group, an ANZ company with over 3,500 employees — giving you access to great employee benefits and future opportunities.

TIMG is an Equal Opportunity Employer.

TIMG AU

East Perth, 6004, Perth, Western Australia

Call Centre & Customer Service

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