Showroom Consultant

About Poliform

Poliform is one of Italy’s most respected furniture brands. Poliform Australia launched in Sydney, in 1996 and has since expanded to open in Melbourne as well as operate from Space Furniture showrooms in Singapore and Kuala Lumpur.

Our showrooms are designed with the team in Italy to immerse you in the world of Poliform. Designed as a complete home solution, the collection reflects a lifestyle of elegance and relaxed sophistication. Featuring a complete and bespoke home solution, from kitchens, wall-to-wall storage systems, wardrobes, walk-in wardrobes, side tables, beds, dining tables and chairs, sofas, and occasional pieces, the collection is vast yet perfectly cohesive.

Purpose of Role:

The Showroom Consultant at Poliform, creates unforgettable experiences by utilising design expertise and sales skills to help clients transform their spaces. With your passion for design and high-end furniture, you'll grow professionally in a supportive, dynamic environment, gaining valuable experience in an industry poised for growth.

This is a casual position, working Saturday and Sunday, as well as either a Friday or Monday.

Key Responsibilities:

• Sales & Lead Conversion: Exceed monthly sales targets by implementing personalised sales strategies, following up promptly with clients, and maintaining strong client relationships.

• Service Delivery & Client Communication: Ensure a seamless service experience by managing client expectations, promptly addressing order updates or delays, and maintaining clear communication throughout the sales and delivery process.

• Administration & Reporting: Maintain full accountability for your sales process by accurately managing sales order information, adhering to payment terms, and ensuring proper documentation, including drawings, floor plans, and signed confirmations.

• Business Development: Proactively generate new business leads, build a strong sales pipeline, and expand market reach by maintaining and growing a client base within the retail and trade sectors, particularly in Victoria, Tasmania, and South Australia.

• Relationship Management: Cultivate and maintain long-term client relationships by managing all stages of projects, from initial consultations to post-sale follow-up, ensuring customer satisfaction and repeat business.

• Showroom Activities & Product Knowledge: Assist with showroom activities, maintain product knowledge, stay informed on market trends, and support team training efforts to enhance overall customer experience and sales performance.

About you:

• Proven track record of exceeding sales targets with a strong ability to develop and implement personalised sales strategies.

• Experience in furniture sales (ideally high-end furniture).

• Passionate about design and furniture, with a deep understanding of the high-end furniture market, delivering seamless service from consultation to post-sale follow-up.

• Ideally you have a tertiary qualification in Interior Design, or are working towards this to complement design expertise and offer valuable insights to clients.

• Knowledge of the high-end furniture market, delivering seamless service from consultation to post-sale follow-up.

• Highly organised, driven, and committed to ongoing product knowledge growth and industry expertise.

What we offer:

• Join a team working with market-leading products

• Benefit from detailed and ongoing training across all product lines to enhance your expertise

• Convenient onsite parking

• Thrive in a people-oriented company with a management team dedicated to your success

Join Our Team:

As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, cultural background, disability, sexual orientation or life stage.

Join our industry leading team in the luxury and designer furniture market that not only partners with the world’s most respected international brands and HNW clients but prides itself on its people and values their growth and development. Work alongside people who are passionate about our brand and our offering to our clients.

You must have full Australian working rights to be considered for this position.