Technical Trainer

About the Company 

SA Water is a successful, modern water utility wholly owned by the Government of South Australia. We employ more than 1,700 people across a broad range of disciplines who operate more than $14 billion worth of infrastructure to deliver essential water and sewerage services to more than 1.8 million South Australians.

We operate in a geographically and climatically diverse service area, with sites and locations from Ceduna through to Port Augusta, the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands, across to the Riverland, down to Mount Gambier, and most places in between.

Our strength and expertise have been shaped by our history. For more than 165 years, South Australians have depended on us to innovate and deliver efficient and sustainable water services. With nationally and internationally recognised industry expertise, we’re focused on understanding and meeting our customers’ expectations.

As well as safely delivering smart and reliable services for our customers of today, we innovate to shape the water solutions of the future that will support thriving economies and healthy communities.

We are driven by our values; we value our people, we do work that matters, we keep it real, we know that our work has impact, and we are future focussed. Staying true to our values ensures that we consistently deliver positive outcomes for all South Australians.

About the job

The Technical Trainer is responsible for identifying, developing, delivering, and evaluating technical and operational training programs and assessments for SA Water employees and contractors. The primary goal is to ensure that all employees possess the necessary skills and competencies to perform their roles to the required performance, safety, and environmental standards.

Key responsibilities will include:

• Identify and assess technical and operational training needs and develop or update relevant training materials.
• Conduct Training Needs Analysis to identify skill gaps and ensure alignment with the Operational Technical Training Framework.
• Develop training content for various platforms, including online, videos, classroom, and on-the-job.
• Assist in creating new Standard Operating Procedures (SOPs) and training materials to meet performance standards and support new equipment or job methods in coordination with SMEs.
• Deliver induction programs, on-the-job training, and ongoing assessments for new and existing employees.
• Implement and manage training plans to maintain employee competence and address technical skill gaps across operational areas.
• Continuously evaluate, update, and improve training programs to reflect business needs, industry standards, and safety protocols.
• Support the integration of new technologies and innovations into training delivery.
• Ensure proper record-keeping of training and maintain the skills matrix in line with organisational needs.
• Collaborate with internal stakeholders and leaders to align training with business objectives and report on training requirements.

Your success in this role will come from:

• Solid experience and understanding of industry practices, preferably within the water services or construction industries.
• A commitment to customer service, safety, and environmental standards.
• A focus on continuous improvement, fostering collaboration, and supporting ongoing learning.
• Proficiency in using Microsoft Office products.
• A Certificate IV in Training & Assessment or an Enterprise Trainer and Assessor Skill Set, or relevant work experience.
• The ability to train, assess, and develop others, enhancing team capability.
• Experience in trade-based or construction roles, with relevant licenses (car, truck, or machinery licenses) and any required tickets is desirable.
• Familiarity with high-risk activities such as working at heights, confined spaces, and using breathing apparatus (BA) is desirable.
• A strong understanding of safety protocols and regulations related to high-risk work environments.

Position details and requirements

This role is offered as a 12-month fixed-term contract, with the option to be based in Adelaide or a regional SA location (negotiable). A valid driver’s licence is essential, as regular travel is a key aspect of the position. Flexibility in working hours is required, including occasional after-hours work and frequent statewide travel.

Applications close 4pm Thursday 22nd May 2025.

A great customer experience is best achieved by having a diverse and inclusive team that reflects the community we serve. Applications are encouraged from everyone, including people living with disability, job seekers of all ages, members of the LGBTIQA+ community, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds. 

Our Industry is like no other. Dive into the wonderful world of water and explore the boundless opportunities. Learn more about the water industry at careersinwater.com.au.

Please note: We request that recruitment agencies do not submit candidates for this position, as they will not be accepted.