simply systems
Port Melbourne, 3207, Melbourne, Victoria
Full time
Posted 29/04/2025
Closes 13/05/2025
Simply Systems is a fast-growing technology services firm specialising in managed IT, systems automation and CRM integrations. We help organisations streamline their operations through AI-driven workflows, best-practice security and seamless platform integrations. Our core values are collaboration, innovation and excellence—so we’re looking for someone who’s equally passionate about delivering outstanding Zoho solutions.
Role OverviewAs our Zoho Consultant, you’ll own the end-to-end delivery of Zoho implementations and optimisations for a diverse portfolio of clients. You’ll translate business requirements into robust Zoho workflows, integrate Zoho apps with third-party systems, and provide best-practice training and support.
Key ResponsibilitiesLead requirements workshops and process mapping to design Zoho solutions (CRM, Desk, Projects, Books, Creator, Analytics, Flow, Campaigns, etc.)
Configure and customise Zoho applications, including Deluge scripting and custom functions
Integrate Zoho suite with external platforms (e.g. Xero, Twilio Flex, WhatsApp Business, Stripe, Podium) using APIs and middleware
Migrate data into Zoho safely and accurately, ensuring data integrity and security
Develop technical documentation, user guides and training materials; deliver workshops and one-on-one training sessions
Provide ongoing support, troubleshooting and enhancements post-go-live to maximise client satisfaction
Collaborate with project managers, developers and client stakeholders to ensure timely delivery and quality
Experience: Minimum 3 years in Zoho consulting or implementation roles
Certifications: Zoho Certified Consultant credentials preferred
Technical Skills:
Deep familiarity with Zoho CRM, Zoho Creator, Zoho Flow and other Zoho One applications
Proficient in Deluge scripting; comfortable working with REST APIs and webhooks
Hands-on experience with data migration tools and ETL processes
Soft Skills:
Strong analytical mindset and problem-solving abilities
Excellent communication and stakeholder-management skills
Project-management capability, with a focus on delivery and quality
Other Requirements:
Right to work in Australia
Willingness to travel to client sites in Victoria as needed
Competitive Salary: Commensurate with experience and Zoho certifications
Professional Development: Ongoing training, plus sponsorship for additional Zoho and IT-related qualifications
Flexible Working: Hybrid model with core office days and remote-work options
Collaborative Culture: Work alongside a skilled team of IT professionals and innovators